SHIPPING & RETURNS

SHIPPING

 *All orders are dispatched the next working day after the order is placed*

 

For UK orders

£2.95 Standard Delivery Charge
Delivery within 2-5 working days

 

For European orders

£5 Flat Delivery Charge
Delivery within 5-9 working days

 

For USA & Canada orders

£8 Flat Delivery Charge
Delivery within 7-9 working days

 

For Australia & New Zealand orders

£8 Flat Delivery Charge
Delivery within 7-9 working days

 

For the Rest of the World
£10 Delivery Charge
Delivery within 7+ working days

 

For security purposes, all parcels must be signed for on receipt.

RETURNS

 

All Sweety Pearl candles are carefully inspected and hand packaged before shipment. Candles cannot be returned or refunded once lit. However, you may exchange your candle for another within 30 days of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The buyer is responsible for shipping cost on all return items. To complete your return, please email us at hello@sweetypearl.com